Refund policy
Refund & Return Policy - ABDUL'S FRAGRANCE HOME
ABDUL'S FRAGRANCE HOME mein customer satisfaction hamari pehli priority hai.
1. Return / Exchange Policy
• Delivery ke 3 din ke andar aap return ya exchange ki request kar sakte hain
• Condition: Product unused, unopened aur original packing mein hona chahiye
• Perfumes & Attars hygiene product hain, is liye jo bottle 10% se zyada use ho chuki ho wo return nahi hogi
2. Refund Policy
• COD Orders: Return approve hone ke baad rider payment wapis le lega ya Easypaisa/JazzCash - 5 to 7 working days
• Delivery Charges refundable nahi hain
3. Damage / Wrong Item
Agar product damage hai ya galat item aya hai to:
• 24 ghante ke andar humein WhatsApp 03041661079 par video ke sath inform karein
• Hum foran Free Replacement bhej dein ge. Return shipping bhi hamari taraf se hogi
4. Non-Returnable Items
• Sale / Discounted products
• Gift sets jin ki packing khul chuki ho
• Customer ki galti se order kiya gaya product
5. Kaise Return Karein?
1. WhatsApp: 03041661079 par order number aur issue bhejein
2. Hamari team aap ko return process bataye gi
3. Product hamare address par wapis bhejein
Contact:
WhatsApp: 03041661079
Timings: 10AM - 10PM, 7 Days
Note: ABDUL'S FRAGRANCE HOME har case ko individually check karta hai.